Slack + Zendesk + Big Commerce integration
Use Autopilot to create journeys that use the Slack, Zendesk and Big Commerce integrations.
Upcoming
Upcoming
Marketing Automation ideas to integrate Slack, Zendesk and Big Commerce.
New Big Commerce Order to Zendesk Ticket Status to Send Slack Message
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Slack Message
Abandoned BigCommerce Cart to Send Slack Message to Submit New Zendesk Ticket
New BigCommerce Customer to Send Slack Message to Submit New Zendesk Ticket
New Big Commerce Order to Send Slack Message to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Slack Message to Submit New Zendesk Ticket
Abandoned BigCommerce Cart to Submit New Zendesk Ticket to Send Slack Message
Abandoned BigCommerce Cart to Zendesk Ticket Status to Send Slack Message
New BigCommerce Customer to Submit New Zendesk Ticket to Send Slack Message
New BigCommerce Customer to Zendesk Ticket Status to Send Slack Message
New Big Commerce Order to Submit New Zendesk Ticket to Send Slack Message
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Slack Message
Showing 12 journey ideas for Slack, Zendesk and Big Commerce
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Big Commerce integration
BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, Zendesk integration and the Big Commerce integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
