Slack + Zendesk + Headsup integration
Use Autopilot to create journeys that use the Slack, Zendesk and Headsup integrations.
Upcoming
Marketing Automation ideas to integrate Slack, Zendesk and Headsup.
Submits New Zendesk Ticket to Show Headsup Message to Send Slack Message
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Slack Message
Submits New Zendesk Ticket to Send Slack Message to Show Headsup Message
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Slack Message
Submits New Zendesk Ticket to Check Headsup Status to Send Slack Message
Submits New Zendesk Ticket to Send Slack Message to Submit New Zendesk Ticket
Showing 6 journey ideas for Slack, Zendesk and Headsup
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Headsup integration
Display personalized, timely messages to people that visit your website, landing pages, store, blog, knowledge base or app. Acquire new subscribers, capture replies, and create beautiful call to actions to nudge people in the right direction.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, Zendesk integration and the Headsup integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Headsup Status
Check whether a contact has interacted with a Headsup message in a specific way (e.g. opened or responded).
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Show Headsup Message
Show a contact a personalized message on a website, landing page, blog or inside an app.
