Smart Segments + Zendesk + Big Commerce integration
Use Autopilot to create journeys that use the Smart Segments, Zendesk and Big Commerce integrations.
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Marketing Automation ideas to integrate Smart Segments, Zendesk and Big Commerce.
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About the Smart Segments integration
Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Big Commerce integration
BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Smart Segments integration, Zendesk integration and the Big Commerce integration.
Journey Triggers
Smart Segment Trigger
Add contacts on a smart segment to a journey.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
