Smart Segments + Zendesk + Lists integration
Use Autopilot to create journeys that use the Smart Segments, Zendesk and Lists integrations.
Upcoming
Marketing Automation ideas to integrate Smart Segments, Zendesk and Lists.
Smart Segment Trigger to Zendesk Ticket Status to Add to List
Smart Segment Trigger to Check Lead Status to Submit New Zendesk Ticket
Smart Segment Trigger to Zendesk Ticket Status to Remove From List
Smart Segment Trigger to Add to List to Submit New Zendesk Ticket
Smart Segment Trigger to Remove From List to Submit New Zendesk Ticket
Smart Segment Trigger to Submit New Zendesk Ticket to Remove From List
Smart Segment Trigger to Submit New Zendesk Ticket to Add to List
Smart Segment Trigger to Is on List or Segment to Submit New Zendesk Ticket
Showing 8 journey ideas for Smart Segments, Zendesk and Lists
About the Smart Segments integration
Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Lists integration
Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Smart Segments integration, Zendesk integration and the Lists integration.
Journey Triggers
Smart Segment Trigger
Add contacts on a smart segment to a journey.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
