Smart Segments + Zendesk + Mailchimp integration

Use Autopilot to create journeys that use the Smart Segments, Zendesk and Mailchimp integrations.

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Marketing Automation ideas to integrate Smart Segments, Zendesk and Mailchimp.

Smart Segment Trigger to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket

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Smart Segment Trigger to Submit New Zendesk Ticket to Subscribe to Mailchimp audience

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Smart Segment Trigger to Subscribe to Mailchimp audience to Submit New Zendesk Ticket

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Smart Segment Trigger to Zendesk Ticket Status to Subscribe to Mailchimp audience

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Smart Segment Trigger to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience

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Smart Segment Trigger to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience

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Showing 6 journey ideas for Smart Segments, Zendesk and Mailchimp

About the Smart Segments integration

Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Mailchimp integration

Autopilot's native Mailchimp integration makes it easy to keep your Mailchimp audiences and Autopilot lists in sync, nurture new Mailchimp subscribers in Autopilot, notify your team on Slack when you receive new Mailchimp subscribers, and add new subscribers as leads in your CRM, such as Salesforce or Pipedrive.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Smart Segments integration, Zendesk integration and the Mailchimp integration.

Journey Triggers

Smart Segment Trigger
Add contacts on a smart segment to a journey.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Unsubscribed from Mailchimp Audience
Adds a contact to a journey when they are unsubscribed from a Mailchimp audience.
Subscribed to Mailchimp audience
Adds a contact to a journey when they are subscribed to a Mailchimp audience.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Subscribe to Mailchimp audience
Subscribes a contact to a Mailchimp audience.
Unsubscribe from Mailchimp Audience
Unsubscribes a contact from a Mailchimp audience.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Smart Segments, Zendesk and Mailchimp.