Smart Segments + Zendesk + Survey Monkey integration
Use Autopilot to create journeys that use the Smart Segments, Zendesk and Survey Monkey integrations.
Upcoming
Marketing Automation ideas to integrate Smart Segments, Zendesk and Survey Monkey.
Smart Segment Trigger to Zendesk Ticket Status to Send SurveyMonkey Survey
Smart Segment Trigger to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Smart Segment Trigger to Send SurveyMonkey Survey to Submit New Zendesk Ticket
Showing 3 journey ideas for Smart Segments, Zendesk and Survey Monkey
About the Smart Segments integration
Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Survey Monkey integration
SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Smart Segments integration, Zendesk integration and the Survey Monkey integration.
Journey Triggers
Smart Segment Trigger
Add contacts on a smart segment to a journey.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
