Zendesk + Intercom + Delighted integration
Use Autopilot to create journeys that use the Zendesk, Intercom and Delighted integrations.
Upcoming
Marketing Automation ideas to integrate Zendesk, Intercom and Delighted.
Intercom Tag to Submit New Zendesk Ticket to Send Delighted NPS Survey
New Intercom Lead to Zendesk Ticket Status to Send Delighted NPS Survey
New Intercom User to Submit New Zendesk Ticket to Send Delighted NPS Survey
New Intercom Lead to Check Delighted NPS Response to Submit New Zendesk Ticket
Add Intercom Tag to Submit New Zendesk Ticket to Send Delighted NPS Survey
Add Intercom Tag to Send Delighted NPS Survey to Submit New Zendesk Ticket
Intercom Tag to Zendesk Ticket Status to Send Delighted NPS Survey
Intercom Tag to Send Delighted NPS Survey to Submit New Zendesk Ticket
Add Intercom Tag to Zendesk Ticket Status to Send Delighted NPS Survey
New Intercom User to Check Delighted NPS Response to Submit New Zendesk Ticket
Intercom Tag to Check Delighted NPS Response to Submit New Zendesk Ticket
New Intercom User to Zendesk Ticket Status to Send Delighted NPS Survey
New Intercom User to Send Delighted NPS Survey to Submit New Zendesk Ticket
New Intercom Lead to Send Delighted NPS Survey to Submit New Zendesk Ticket
Add Intercom Tag to Check Delighted NPS Response to Submit New Zendesk Ticket
New Intercom Lead to Submit New Zendesk Ticket to Send Delighted NPS Survey
Showing 16 journey ideas for Zendesk, Intercom and Delighted
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Intercom integration
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Intercom integration and the Delighted integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
