Zendesk + Intercom + Mailchimp integration

Use Autopilot to create journeys that use the Zendesk, Intercom and Mailchimp integrations.

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Marketing Automation ideas to integrate Zendesk, Intercom and Mailchimp.

Add Intercom Tag to Zendesk Ticket Status to Subscribe to Mailchimp audience

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Add Intercom Tag to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience

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Intercom Tag to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket

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New Intercom User to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket

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New Intercom Lead to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket

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New Intercom User to Subscribe to Mailchimp audience to Submit New Zendesk Ticket

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New Intercom User to Submit New Zendesk Ticket to Subscribe to Mailchimp audience

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Intercom Tag to Zendesk Ticket Status to Subscribe to Mailchimp audience

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Add Intercom Tag to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket

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Intercom Tag to Submit New Zendesk Ticket to Subscribe to Mailchimp audience

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New Intercom Lead to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience

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Add Intercom Tag to Subscribe to Mailchimp audience to Submit New Zendesk Ticket

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Add Intercom Tag to Submit New Zendesk Ticket to Subscribe to Mailchimp audience

Try this free

New Intercom User to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience

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Add Intercom Tag to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience

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Intercom Tag to Subscribe to Mailchimp audience to Submit New Zendesk Ticket

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New Intercom User to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience

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New Intercom Lead to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience

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Intercom Tag to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience

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Intercom Tag to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience

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Showing 20 journey ideas for Zendesk, Intercom and Mailchimp

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Intercom integration

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

About the Mailchimp integration

Autopilot's native Mailchimp integration makes it easy to keep your Mailchimp audiences and Autopilot lists in sync, nurture new Mailchimp subscribers in Autopilot, notify your team on Slack when you receive new Mailchimp subscribers, and add new subscribers as leads in your CRM, such as Salesforce or Pipedrive.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Intercom integration and the Mailchimp integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Unsubscribed from Mailchimp Audience
Adds a contact to a journey when they are unsubscribed from a Mailchimp audience.
Subscribed to Mailchimp audience
Adds a contact to a journey when they are subscribed to a Mailchimp audience.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Subscribe to Mailchimp audience
Subscribes a contact to a Mailchimp audience.
Unsubscribe from Mailchimp Audience
Unsubscribes a contact from a Mailchimp audience.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Intercom and Mailchimp.