Zendesk + Intercom + Lists integration
Use Autopilot to create journeys that use the Zendesk, Intercom and Lists integrations.
Upcoming
Marketing Automation ideas to integrate Zendesk, Intercom and Lists.
New Intercom User to Add to List to Submit New Zendesk Ticket
Intercom Tag to Zendesk Ticket Status to Add to List
New Intercom User to Zendesk Ticket Status to Remove From List
Add Intercom Tag to Check Lead Status to Submit New Zendesk Ticket
Add Intercom Tag to Is on List or Segment to Submit New Zendesk Ticket
Add Intercom Tag to Submit New Zendesk Ticket to Add to List
Add Intercom Tag to Zendesk Ticket Status to Remove From List
Intercom Tag to Check Lead Status to Submit New Zendesk Ticket
New Intercom Lead to Zendesk Ticket Status to Add to List
New Intercom Lead to Zendesk Ticket Status to Remove From List
New Intercom User to Zendesk Ticket Status to Add to List
Intercom Tag to Zendesk Ticket Status to Remove From List
New Intercom User to Check Lead Status to Submit New Zendesk Ticket
New Intercom Lead to Submit New Zendesk Ticket to Remove From List
New Intercom User to Is on List or Segment to Submit New Zendesk Ticket
Add Intercom Tag to Submit New Zendesk Ticket to Remove From List
Add Intercom Tag to Remove From List to Submit New Zendesk Ticket
Add Intercom Tag to Zendesk Ticket Status to Add to List
Intercom Tag to Submit New Zendesk Ticket to Add to List
New Intercom Lead to Remove From List to Submit New Zendesk Ticket
Showing 20 journey ideas for Zendesk, Intercom and Lists
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Intercom integration
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
About the Lists integration
Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Intercom integration and the Lists integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
