Zendesk + Intercom + Survey Monkey integration
Use Autopilot to create journeys that use the Zendesk, Intercom and Survey Monkey integrations.
Upcoming
Marketing Automation ideas to integrate Zendesk, Intercom and Survey Monkey.
New Intercom Lead to Send SurveyMonkey Survey to Submit New Zendesk Ticket
Intercom Tag to Zendesk Ticket Status to Send SurveyMonkey Survey
New Intercom Lead to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Add Intercom Tag to Zendesk Ticket Status to Send SurveyMonkey Survey
Add Intercom Tag to Send SurveyMonkey Survey to Submit New Zendesk Ticket
Intercom Tag to Send SurveyMonkey Survey to Submit New Zendesk Ticket
New Intercom Lead to Zendesk Ticket Status to Send SurveyMonkey Survey
New Intercom User to Zendesk Ticket Status to Send SurveyMonkey Survey
New Intercom User to Send SurveyMonkey Survey to Submit New Zendesk Ticket
New Intercom User to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Add Intercom Tag to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Intercom Tag to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Showing 12 journey ideas for Zendesk, Intercom and Survey Monkey
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Intercom integration
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
About the Survey Monkey integration
SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Intercom integration and the Survey Monkey integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
