Zendesk + Amplitude + Intercom integration
Use Autopilot to create journeys that use the Zendesk, Amplitude and Intercom integrations.
Upcoming
Marketing Automation ideas to integrate Zendesk, Amplitude and Intercom.
Amplitude Event to Zendesk Ticket Status to Send Amplitude Event
Intercom Tag to Submit New Zendesk Ticket to Send Amplitude Event
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event
New Intercom User to Submit New Zendesk Ticket to Send Amplitude Event
Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event
Add Intercom Tag to Zendesk Ticket Status to Send Amplitude Event
Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket
New Intercom Lead to Send Amplitude Event to Submit New Zendesk Ticket
Intercom Tag to Zendesk Ticket Status to Send Amplitude Event
New Intercom Lead to Zendesk Ticket Status to Send Amplitude Event
New Intercom User to Zendesk Ticket Status to Send Amplitude Event
New Intercom User to Send Amplitude Event to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket
Add Intercom Tag to Submit New Zendesk Ticket to Send Amplitude Event
Intercom Tag to Send Amplitude Event to Submit New Zendesk Ticket
New Intercom Lead to Submit New Zendesk Ticket to Send Amplitude Event
Add Intercom Tag to Send Amplitude Event to Submit New Zendesk Ticket
Showing 18 journey ideas for Zendesk, Amplitude and Intercom
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Amplitude integration
Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.
About the Intercom integration
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the Intercom integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
